Wednesday, August 31, 2011

Thank You at The Shop and Save



Has anybody noticed that we do not get thanked for our business anymore. The next time you go through the line at the Shop and Save or McDonald's or anywhere else see what is said to you at the end of your transaction. Here is what I think you will here" " Your all set " or even more likely " There you go or here you go". Your natural inclination will be to say " Thank you" It will be rare for you to hear a your welcome.

Why is this important. I suppose it is not. It seems however that as each year goes by we become more and more accepting of if not rudeness than a clear decline in simple manners.

As we all should know they should be thanking us. Thanks for coming in today, thanks for your business. Maybe the people who manage the stores know that they can barely get them to ask if we found everything we were looking for. Perhaps at the end of the sale we are no longer worth money. I am not sure. It just seems to me that in a world of competition it is the little things that will make a difference.

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